We'd like to let you know that AWS has confirmed full resolution of the DNS issue affecting services in the US-EAST-1 region. All Redis Cloud environments are operating as expected.
If you have any questions or concerns, please do not hesitate to contact Redis support.
Posted Oct 21, 2025 - 00:00 UTC
Update
We continue to monitor the recovery of AWS services in the US-EAST-1 region. Our teams remain fully engaged and are tracking the event closely. If you have any questions or need assistance, please contact Redis Support.
Posted Oct 20, 2025 - 18:43 UTC
Update
AWS services in the US-EAST-1 cloud region are now in a recovering state following an identified issue with their DNS services. We continue to monitor closely until AWS confirms full resolution.
Posted Oct 20, 2025 - 11:41 UTC
Monitoring
We are aware of an ongoing issue impacting AWS services in the US-EAST-1 region. Some Redis Cloud customers in this region may experience latency or brief connectivity interruptions. Our teams are closely monitoring the situation and will share updates as they become available.
