Redis Cloud - Service Disruption Due to GCP Global Outage
Incident
Report for Redis
Resolved
The global outage on Google Cloud Platform (GCP) has now been fully resolved. All affected Redis Cloud services have now fully recovered.
At no point was database connectivity or availability were affected.
We appreciate your patience and understanding during this incident.
At no point was database connectivity or availability were affected.
We appreciate your patience and understanding during this incident.
Update
Google Cloud Platform (GCP) has reported that most affected services have now recovered. As a result, access to the Redis Cloud API, Heroku and Vercel integrations, and the Redis documentation portal is steadily improving.
Database connectivity and availability continue to function normally and remain fully accessible.
We will provide a final update once the issue is fully resolved.
Database connectivity and availability continue to function normally and remain fully accessible.
We will provide a final update once the issue is fully resolved.
Monitoring
Redis Cloud is currently experiencing a service disruption due to a global outage reported by Google Cloud Platform (GCP). This is affecting several components of our platform, including:
- Redis Cloud API
- Heroku and Vercel integrations
- Documentation portal
- Scaling and provisioning of new subscriptions
At this time, database connectivity and availability are functioning normally, and remain accessible and unaffected.
We are actively monitoring the situation and working with GCP to resolve the issue. Updates will be posted here as more information becomes available.
Thank you for your patience.
- Redis Cloud API
- Heroku and Vercel integrations
- Documentation portal
- Scaling and provisioning of new subscriptions
At this time, database connectivity and availability are functioning normally, and remain accessible and unaffected.
We are actively monitoring the situation and working with GCP to resolve the issue. Updates will be posted here as more information becomes available.
Thank you for your patience.
This incident affected: Admin Console, Heroku Integration, and REST API.