Redis - Service Status

All Systems Operational

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Status and alerts are provided according to service endpoints or API.
Subscribe above to get up to minute alert notifications on any service interruption.

Admin Console Operational
Heroku Integration Operational
REST API Operational
Support Site Operational
DNS Resolvers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 10, 2026

No incidents reported today.

Jan 9, 2026
Urgent Maintenance
Resolved - This incident has been resolved.
Jan 9, 20:54 UTC
Investigating - Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c340
Jan 9, 20:30 UTC
Jan 8, 2026
Urgent maintenance
Resolved - This incident has been resolved.
Jan 8, 16:06 UTC
Monitoring - Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c289
Jan 8, 15:41 UTC
Jan 7, 2026

No incidents reported.

Jan 6, 2026
Database Metrics Status Issue
Resolved - This incident has been resolved.
Jan 6, 20:25 UTC
Identified - We've identified an issue currently impacting the Metrics tab in the Redis Cloud admin console. Users may experience delays in viewing database metrics.
Our team is actively working on a fix and will provide updates as they become available.

There is no impact on database connectivity or performance.

If you have any questions, please reach out to us at: support.redis.com
Jan 6, 18:39 UTC
Investigating - We are currently investigating an issue affecting metric collection on the Database Metrics tab or any related API requests.
Jan 6, 16:36 UTC
Jan 5, 2026
Urgent maintenance
Resolved - This incident has been resolved.
Jan 5, 16:44 UTC
Monitoring - Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c279
Jan 5, 16:42 UTC
Urgent maintenance
Resolved - This incident has been resolved.
Jan 5, 00:43 UTC
Monitoring - Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c13.us-east-1-3
Jan 5, 00:40 UTC
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026
Instance failure
Resolved - This incident has been resolved.
Jan 2, 02:31 UTC
Investigating - We are experiencing an instance failure. This may affect resources that have the following pattern in their endpoint: fcrce261
Jan 2, 01:57 UTC
Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025
Urgent maintenance
Resolved - This incident has been resolved.
Dec 29, 23:21 UTC
Monitoring - Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c16
Dec 29, 23:07 UTC
Dec 28, 2025

No incidents reported.

Dec 27, 2025
Urgent maintenance
Resolved - This incident has been resolved.
Dec 27, 01:50 UTC
Monitoring - Urgent maintenance applies to all of the resources with the following pattern in their endpoint: fcrce213
Dec 27, 01:49 UTC
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