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Admin Console
Operational
Heroku Integration
Operational
REST API
Operational
Support Site
Operational
DNS Resolvers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 26, 2025
No incidents reported today.
Nov 25, 2025
Resolved -
This incident has been resolved.
Nov 25, 19:26 UTC
Nov 25, 19:26 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c81
Nov 25, 19:22 UTC
Nov 25, 19:22 UTC
Nov 24, 2025
Resolved -
This incident has been resolved.
Nov 24, 22:45 UTC
Nov 24, 22:45 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c16.us-east-1-2
Nov 24, 21:48 UTC
Nov 24, 21:48 UTC
Nov 23, 2025
No incidents reported.
Nov 22, 2025
No incidents reported.
Nov 21, 2025
Resolved -
This incident has been resolved.
Nov 21, 16:42 UTC
Nov 21, 16:42 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c44
Nov 21, 16:01 UTC
Nov 21, 16:01 UTC
Resolved -
This incident has been resolved.
Nov 21, 14:44 UTC
Nov 21, 14:44 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c111
Nov 21, 14:22 UTC
Nov 21, 14:22 UTC
Nov 20, 2025
Resolved -
This incident has been resolved.
Nov 20, 23:30 UTC
Nov 20, 23:30 UTC
Investigating -
We are experiencing some network issues. This may affect resources that have the following pattern in their endpoint: c231
Nov 20, 23:28 UTC
Nov 20, 23:28 UTC
Resolved -
This incident has been resolved.
Nov 20, 19:25 UTC
Nov 20, 19:25 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c59.eu-west-1-2
Nov 20, 19:23 UTC
Nov 20, 19:23 UTC
Resolved -
This incident has been resolved.
Nov 20, 08:16 UTC
Nov 20, 08:16 UTC
Monitoring -
We’re currently performing periodic maintenance for the Redis Cloud admin console, which may impact your access to it (cloud.redis.io).
Your database’s connectivity is not affected.
Nov 20, 08:09 UTC
Your database’s connectivity is not affected.
Nov 20, 08:09 UTC
Nov 19, 2025
No incidents reported.
Nov 18, 2025
Resolved -
This incident has been resolved.
Nov 18, 21:38 UTC
Nov 18, 21:38 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c103
Nov 18, 21:33 UTC
Nov 18, 21:33 UTC
Resolved -
We are no longer observing access issues with the following components:
Impacted components:
- Redis Cloud admin console (cloud.redis.io)
- Redis Cloud API
- redis.io
The issue originated from an upstream service provider. The incident has been fully mitigated and resolved, and all services are operating normally.
As always, Redis database connectivity remained unaffected throughout the incident.
If you have any questions or need further assistance, please contact us at support@redis.com. Thank you for your patience.
Nov 18, 20:57 UTC
Impacted components:
- Redis Cloud admin console (cloud.redis.io)
- Redis Cloud API
- redis.io
The issue originated from an upstream service provider. The incident has been fully mitigated and resolved, and all services are operating normally.
As always, Redis database connectivity remained unaffected throughout the incident.
If you have any questions or need further assistance, please contact us at support@redis.com. Thank you for your patience.
Nov 18, 20:57 UTC
Monitoring -
We are no longer observing access issues with the following components:
• Redis Cloud admin console (cloud.redis.io)
• Redis Cloud API
• redis.io
The issue stemmed from an upstream service provider. While service has stabilized, we are currently awaiting final confirmation from the provider before fully closing this incident.
As always, Redis database connectivity remained unaffected.
If you have any questions or need assistance, please contact us at support@redis.com. Thank you for your patience.
Nov 18, 16:56 UTC
• Redis Cloud admin console (cloud.redis.io)
• Redis Cloud API
• redis.io
The issue stemmed from an upstream service provider. While service has stabilized, we are currently awaiting final confirmation from the provider before fully closing this incident.
As always, Redis database connectivity remained unaffected.
If you have any questions or need assistance, please contact us at support@redis.com. Thank you for your patience.
Nov 18, 16:56 UTC
Identified -
We’ve identified an issue with an upstream service provider that is currently impacting access to parts of our platform. This includes intermittent availability of parts of our platform.
Impacted components:
- Redis Cloud admin console (cloud.redis.io)
- Redis Cloud API
- redis.io
Please note: Redis database connectivity and performance are not affected.
Our team is actively monitoring the situation and working closely with the upstream provider to restore stable access. We’ll continue to share updates as they become available.
If you need assistance, please contact us at support@redis.com. Thank you for your patience.
Nov 18, 12:44 UTC
Impacted components:
- Redis Cloud admin console (cloud.redis.io)
- Redis Cloud API
- redis.io
Please note: Redis database connectivity and performance are not affected.
Our team is actively monitoring the situation and working closely with the upstream provider to restore stable access. We’ll continue to share updates as they become available.
If you need assistance, please contact us at support@redis.com. Thank you for your patience.
Nov 18, 12:44 UTC
Resolved -
This incident has been resolved.
Nov 18, 05:20 UTC
Nov 18, 05:20 UTC
Investigating -
We are experiencing an instance failure. This may affect resources that have the following pattern in their endpoint: c252
Nov 18, 04:53 UTC
Nov 18, 04:53 UTC
Nov 17, 2025
No incidents reported.
Nov 16, 2025
Resolved -
This incident has been resolved.
Nov 16, 10:11 UTC
Nov 16, 10:11 UTC
Monitoring -
We’re currently performing periodic maintenance for the Redis Cloud admin console, which may impact your access to it (cloud.redis.io).
Your database’s connectivity is not affected.
Nov 16, 09:57 UTC
Your database’s connectivity is not affected.
Nov 16, 09:57 UTC
Nov 15, 2025
Resolved -
This incident has been resolved.
Nov 15, 22:12 UTC
Nov 15, 22:12 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c1
Nov 15, 22:09 UTC
Nov 15, 22:09 UTC
Resolved -
This incident has been resolved.
Nov 15, 21:35 UTC
Nov 15, 21:35 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c233
Nov 15, 21:18 UTC
Nov 15, 21:18 UTC
Resolved -
This incident has been resolved.
Nov 15, 14:23 UTC
Nov 15, 14:23 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c16
Nov 15, 13:54 UTC
Nov 15, 13:54 UTC
Resolved -
This incident has been resolved.
Nov 15, 14:11 UTC
Nov 15, 14:11 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c292
Nov 15, 14:00 UTC
Nov 15, 14:00 UTC
Resolved -
This incident has been resolved.
Nov 15, 07:44 UTC
Nov 15, 07:44 UTC
Investigating -
We are experiencing an instance failure. This may affect resources that have the following pattern in their endpoint: c343
Nov 15, 07:40 UTC
Nov 15, 07:40 UTC
Nov 14, 2025
No incidents reported.
Nov 13, 2025
Resolved -
This incident has been resolved.
Nov 13, 15:54 UTC
Nov 13, 15:54 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c62
Nov 13, 15:36 UTC
Nov 13, 15:36 UTC
Nov 12, 2025
Resolved -
This incident has been resolved.
Nov 12, 06:06 UTC
Nov 12, 06:06 UTC
Monitoring -
Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c1
Nov 12, 05:31 UTC
Nov 12, 05:31 UTC